Well-U FAQs
Find answers to common questions related to Well-U employee wellness programs and eligibility, organized by program. You can visit the Well-U page for more information.
Personal Health Assessment
For more information, visit our聽Personal Health Assessment page.
Before signing up for your biometric screening, please check the Well-U聽eligibility chart聽to make sure that you are eligible.
You can sign up for your biometric screening using the聽. There will be a list of upcoming times and locations available to get a biometric screening.
Your biometric screening will take approximately 15 minutes, but could be longer or shorter depending on how much information you would like to discuss with the nurse.
You can choose to take the online health surveys before or after your screening; however, we do suggest that you take it before your screening so that the nurse giving you your screening can make appropriate suggestions based both on your surveys and biometric screening results.
You can聽听辞谤听.
Lifestyle management programs
For more information, visit our聽Lifestyle Management page.
Please check the Well-U聽eligibility chart聽to see what programs you are eligible for.
Lifestyle management programs are no-cost for聽eligible individuals.
Eligible individuals聽receive their incentive in 1-2 pay periods after completing a lifestyle management program and its post-program survey. You will find your incentive on your paystub in the 糖心传媒淓arnings糖心传媒� section. It will be labeled 糖心传媒淲ellPgSelf糖心传媒� for the employee糖心传媒檚 incentive, and 糖心传媒淲ellPgSpDp糖心传媒� if you are receiving an incentive for a spouse/domestic partner.
Eligible individuals may participate in as many lifestyle management programs as they would like; however, you will only receive the incentive once per calendar year.
Condition management programs
For more information, visit our聽Condition Management page.
Please check the Well-U聽eligibility chart聽to see what programs you are eligible for. Eligible employees must also be diagnosed with the condition in order to participate in the program.
Condition management programs are no-cost for聽eligible individuals.
Eligible individuals聽receive their incentive in 1-2 pay periods after completing a condition management program. You will find your incentive on your paystub in the 糖心传媒淓arnings糖心传媒� section. It will be labeled 糖心传媒淗lthPgSelf糖心传媒� for the employee糖心传媒檚 incentive, and 糖心传媒淗lthPgSpDp糖心传媒� if you are receiving an incentive for a spouse/domestic partner.
Eligible individuals聽may participate in as many condition management programs as they would like, however, you will only receive the incentive once per calendar year.
UR Medicine EAP
For more information, visit our聽Emotional and Mental Health page聽or visit the聽.
UR Medicine EAP provides confidential guidance and support for addressing a variety of personal and work-related challenges. Best of all, services are free of charge to employees and their household members (for a limited number of sessions).
If you or another member of your household require more than 5 visits, your EAP counselor will refer you to a counselor in the community that is best suited to address your needs. Once referred, you will be responsible for payment. However, EAP takes into consideration what type of insurance you have and your ability to pay the co-pay.
聽is truly the hallmark of EAP糖心传媒檚 services. All services are confidential, unless you give written permission or when mandated by law. The EAP counselor will discuss the issue of confidentiality fully with you prior to or at your first appointment.
There may be times when you need to speak with a counselor immediately. If it is after normal business hours (8 a.m糖心传媒�5 p.m) and you have an urgent need, they can be reached by calling聽(585) 276-9110. Their answering service will contact the EAP clinician on call who will return your call and provide immediate assistance.
Behavioral Health Partners (BHP)
For more information, visit our聽Emotional and Mental Health page聽or visit the聽.
BHP offers confidential, one-on-one, in-person or telephonic counseling sessions to help University employees deal with stress, anxiety, depression, and ADHD. BHP was developed in response to employee feedback about the need for accessible, affordable, and high-quality mental health care.
Please check the Well-U聽eligibility chart聽to see if you are eligible.
You must be enrolled in a聽University health care plan in order to see a BHP counselor.
- YOUR PPO Plan: Services received through BHP have no out-of-pocket cost (it is not subject to the $20 copay per visit).
- YOUR HSA-Eligible Plan: Services received through BHP are subject to the annual deductible and are covered at 100% after the deductible is met.
No.
Virtual Visits
For more information, visit our聽Accessing Well-U via Virtual Visits page.
Virtual visits are a secure, web-based video conferencing, using the Zoom Cloud Meeting app which is accessible via your smartphone, tablet, or any computer with a webcam, used to facilitate long-distance health care, and health-related education.
You will need a smartphone, tablet, or any computer with a webcam. We recommend a secure internet connection, as virtual visits will use large amounts of data.
Open the app store from your mobile device and download the Zoom Cloud Meetings app. You will receive a Zoom session meeting number/link for your program. Either enter the number into the Zoom app or click the link from the confirmation email you receive to enter the Zoom session at the time of your appointment.
Eligible individuals have access to the following Well-U programs via virtual visits:
It糖心传媒檚 not. You will receive the same program via virtual visit as you would in-person. The only difference with virtual visits is that you may choose to participate from the location of your choice.
Well-U Champions
For more information, visit our聽Well-U Champions page.
Well-U Champions are liaisons between the University Wellness Department and their own department. Champions are responsible for promoting wellness programs and events to their coworkers and communicating the needs and wants of their department back to Well-U.
No. Well-U will email champions at the end of each year to see if you wish to remain a champion for your department or if you would like to opt-out. Additionally, you can opt out of the champion role at any time.
Well-U Champions are considered the go-to person about health and wellness in their department. Well-U holds champion events throughout the year so you are the first to know about any new and upcoming employee wellness programs.
View the past Weekly Wellness newsletters聽.
Studio Sweat onDemand
For more information, visit our聽Fitness and Physical Health page.
Well-U connects 糖心传媒 employees with an online virtual fitness class platform,聽. This is an ever growing library of thousands of on demand workouts that also includes meditation and mindfulness content.
This benefit is for all 糖心传媒 employees including regular full-time/part-time Faculty, Staff (including SEIU members).
No, this is a free benefit for employees.
The best way to get started is to get watch this聽. You will then聽 using your employee ID and name. Once you have created an account, you can start accessing the on demand videos right away.
There are a few different ways. You can watch the videos anytime on any internet ready streaming device such as a desktop, laptop, smart TV (Apple TV, chromecast, Google TV, Roku), or as a free app on iPhone, Android, or iPad.
New employees can sign up on or after the first Monday of the month聽after聽your hire date.
Group Hiking
Group hikes will be offered to 糖心传媒 employees over the course of eight weeks, led by a certified personal trainer from . Each week will be at a different location.
9/12/26: West Bay Loop Moderate (2.3 miles)
9/19/26: Mount Hope Cemetery Moderate (2.5 miles)
9/26/26: McCoord Woods via Crescent Trail Loop Moderate (2.6 miles)
10/3/26: Durand Eastman Park Easy (2.7 miles)
10/10/26: Channing Philbrick Park Easy (3 miles)
10/17/26: Old Rifle Range Moderate (3.1 miles)
10/24/26: Whiting Road and Webster Park Loop Moderate (3.2 miles)
10/31/26: Turning Point Park Trail Moderate (5.2 miles)
The group hikes are held at different locations around the Rochester and surrounding areas.
No. You can sign up for as many (or few) weeks as you would like. They do not build upon each other.
You can sign up for each hike on the . You may sign up for as many group hikes as you like; they do not build upon the previous week. If you are not able to make a hike after you sign up, please to let us know so we can remove you from the weekly roster.
The group hike leader will email everyone signed up for each weekly hike the week before. This will include the exact location where to meet for each hike and contact information as well.
No transportation is provided for this program.
Each employee may bring a family member or friend who is at least 18 years of age or older. They must for the hike as well as it also serves as a waiver.