Checklist for incoming students
Frequently Asked Questions for Incoming Students
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On this page, explore frequently asked questions for new and incoming international students, broken out by topic. If you still have questions,聽contact us糖心传媒攚e糖心传媒檙e here to help!
How do I access health care at the University?
As a full-time student, you have access to health care services, information, and guidance through聽University Health Service (UHS). Please review their聽health requirements for entering students.
What health documentation forms are required?
All full-time students are required to submit the Health History Form before the start of classes. Reference聽health requirements for entering students聽for your specific form.
You must also maintain adequate health insurance during your studies. Enroll in the University糖心传媒檚 plan through Aetna Student Health or request a waiver by showing proof of comparable coverage. Learn more about聽health insurance for full-time students.
What about health insurance coverage during the summer?
If your full-time program of study will begin before August 1, you must complete the聽Health Insurance Summer Enrollment/Waiver聽process with UHS. This will ensure that you have appropriate health insurance coverage from the beginning of your studies at the University of Rochester.
If you plan to travel or arrive in Rochester before your classes begin, you should consider having travel insurance or other coverage during this time. Please review alternative options for insurance.
Can I sign up for University housing?
罢丑别听聽oversees various aspects of undergraduate and graduate student living on and off campus.
Students in the Eastman School of Music should contact the local residential life office in the聽.
Where can I live on campus?
There are a variety of on-campus housing options that vary depending on your educational level. Visit the聽Office for Residential Life and Housing Services website聽for a comprehensive overview of campus housing options.
Many students enjoy living in on campus because of the camaraderie that develops within the residence halls and apartments. Students living on campus also enjoy an easy commute to classes. However, with limited聽space on campus and some preferences for independent living, many students聽are also successful living off campus.
What off-campus housing services are available?
The University糖心传媒檚聽Off-Campus Living Program聽provides resources to help you find off-campus rental housing, understand the leasing process, and negotiate a rental contract. Services include:
- Off-campus living advising:聽Available by appointment or during posted walk-in hours. Located at 020 Susan B. Anthony Hall, River Campus. Contact the Coordinator for Off-Campus Living at聽offcampus@reslife.rochester.edu聽or +1 (585) 275-3166.
- Property visits:聽Available during peak summer periods, with free transportation and assistance in looking at local rental properties.
What should I budget for when I arrive for off-campus housing?
When renting an off-campus apartment, most tenants are required to pay the first month糖心传媒檚 rent and a security deposit (equal to one month糖心传媒檚 rent) at the time they sign the lease. If the apartment isn糖心传媒檛 damaged while you are living there, the security deposit should be returned in full when you move out. You糖心传媒檒l need to have sufficient funds available when you arrive in order to cover these costs and to purchase necessary items, such as furniture, linens, and books.
Students expecting an assistantship or fellowship to pay for these expenses should know that the first check often isn糖心传媒檛 issued for at least a month. So, you糖心传媒檒l need immediate access to adequate money before your arrival.聽We recommend having at least US $2,000 upon arrival.聽You must declare the amount of cash you糖心传媒檙e carrying to the Customs and Border Patrol agent at the port of entry.
How long will it take me to get settled into off-campus housing?
Plan to arrive in Rochester 2糖心传媒�4 weeks prior to the start of your program if you don糖心传媒檛 receive a housing assignment or choose to live off campus. You糖心传媒檒l need time to locate suitable housing, purchase furniture, and become familiar with transportation to and from campus.
How will I pay my bill to the University?
罢丑别听Office of the Bursar聽handles billing and tuition payment issues for all University students. They can help explain available payment plans, billing procedures, and methods of payment.
What if I don't submit the necessary forms and information on time?
If you don糖心传媒檛 submit the necessary forms and information to the聽Office of the Bursar聽on time, you may be prohibited from timely course registration, which can cause immigration complications.
Am I allowed to work in the United States?
ISO will provide information on what types of work options are available in the United States while you糖心传媒檙e in student status. We糖心传媒檒l also assist you in applying for the authorizations you need to work.聽Working without authorization is a severe violation of your status and is a deportable offense.
As an international student under the University糖心传媒檚 visa sponsorship, you糖心传媒檙e eligible to work on campus for up to 20 hours per week during the academic year and full-time during annual vacation periods. J-1 students must report all on-campus employment to ISO in order to receive written work authorization in advance.
If your immigration status is sponsored by another institution (e.g., Fulbright, AmidEast, etc.), all work authorizations must be requested through the program sponsor. All off-campus employment must be authorized and documented in advance, before you start working.
Can I apply for a Social Security Number (SSN)?
A Social Security Number (SSN) is used to track U.S. earnings and to report required tax information. The number is assigned permanently, so you don糖心传媒檛 need to get a new SSN if you already have one.
As an international student, you糖心传媒檙e eligible to apply for an SSN once you secure an on-campus job or obtain off-campus employment authorization. For details on eligibility and application procedures, visit our SSN page.
Will I have to file US tax forms?
As an international student, you糖心传媒檒l be subject to several tax reporting obligations, even if you don糖心传媒檛 collect any U.S. earnings. To help you navigate the tax system and meet these requirements, the University has teamed up with Sprintax, an easy-to-use tax preparation software designed for nonresident students and scholars in the U.S.
More information on the US tax system and University resources are available on our Taxes page.
How can I acclimate to US culture?
Review the information on our Cultural Adjustment page for advice and tips on understanding the culture in the United States.
Are there English language resources if English isn't my first language?
Our English Language page outlines local resources and groups to help you learn the English language while you糖心传媒檙e here.
How can I get involved in the community?
Check out our Getting Involved page for ways to get out into the community and find things to check out while you糖心传媒檙e in Rochester. And, our Events page includes ISO-specific events where you can meet your fellow international students!
What banking services are available?
Check out our Banking page聽to learn about the US banking system, and explore banking options close to campus.
How will I be able to communicate with loved ones in my home country while I'm in Rochester?
Our Internet and Communication page can help you understand ways to communicate with friends and loved ones, both in the US and outside the US, through cell phone plans and internet communication options.
What should I do to plan for my arrival?
Visit our Traveling to and Arriving in the US page for guidance and advice on managing your initial trip to the US.
Can I travel within the US?
Yes. We recommend that you always carry your University ID, current I-20 or DS-2019, and passport when traveling within the United States, even within the Rochester area. These documents, including your I-94 admission record, document your valid F-1 or J-1 student status.
Even if you aren糖心传媒檛 entering or exiting the country, you may encounter immigration and other government officers who ask to verify your status, especially near the airport or train and bus stations. If you糖心传媒檙e stopped and questioned about your status, you may contact ISO for help. When you arrive, you糖心传媒檒l receive a card with ISO contact information to carry with you.
Can I travel to Canada?
You糖心传媒檒l want to聽, which depends on your citizenship. Our Visiting Canada page has additional information about requirements and Canadian visas, if you need one.
How should I plan to get around the Rochester area?
There are some public transportation options for both on- and off-campus. However, many students end up getting a car to help navigate the Rochester area. Review our Cars and Public Transportation page to learn more.
When should I complete the New Student Intake Forms (NSIF)? How do I access them online?
You糖心传媒檒l be notified by email when this tool is available to you. 罢丑别听NSIF聽is a 3-part process:
- The 糖心传媒 Department confirms admission and completes the NSIF Department Section.
- The student receives email notification and completes the NSIF Student Section.
- ISO reviews all NSIF data to determine any additional details required and need for UR immigration documents. You will NOT be able to access the NSIF Student Section until your admitting office or academic program has submitted to the NSIF Department Section.
When you receive ISO糖心传媒檚 email about the NSIF, it will include important program and funding details that were reported to us, as well as a link to the forms and detailed instructions on what information and documents to prepare. At that time, you糖心传媒檒l need your activated聽聽to access ISO糖心传媒檚 client portal, URcompass.
Why didn't I receive an email from ISO, when my department says they submitted the NSIF already?
Most automated URcompass messages are queued for delivery twice daily, at 12:30 p.m. and 12:30 a.m. (Eastern time). So, it糖心传媒檚 possible that your academic department may submit the NSIF Department Section and notify you directly, but you糖心传媒檒l receive the detailed communication from ISO a little bit later. Such temporary delays are normal and anticipated, as part of our scheduled database tasks.
If there are continued delays, please confirm with your 糖心传媒 Department that your NSIF was submitted, and they included the appropriate email address. We appreciate your patience and understanding!
What is the difference between my Program Start Date and the Start of Classes? What date(s) will be listed on my I-20 or DS-2019?
On the F-1 I-20, schools are permitted to differentiate between the start of the program, which identifies the start of required in-person arrival and orientation activities before the academic term begins, and the start of classes, which should reflect required enrollment. Therefore, the NSIF prompts 糖心传媒 Departments to list these dates separately, even if they happen to be the same (when there are no required in-personal arrival and orientation activities prior to the start of classes). The Program Start Date is not arbitrary and must align with required in-person events or training scheduled for new students upon their arrival. On the J-1 DS-2019, only one start date is listed to cover the period of study, which will reflect the NSIF Program Start Date.
ISO糖心传媒檚 email notification to access the NSIF will include these dates for your reference and planning purposes. Most F-1 and J-1 students are eligible to enter the US only up to 30 days before the start of their program, with some exceptions depending on the SEVIS category. Please be sure to make your travel plans in accordance with program expectations and arrival services on campus.
How much financial support will I need to demonstrate in the NSIF?
ISO糖心传媒檚 email notification to access the NSIF will include the estimated expenses for your program of study and any 糖心传媒 funding support, as provided by your 糖心传媒 Department. When you access the NSIF Financial Support form in the NSIF Student Section, any additional expenses for dependent family members will be calculated as well. You糖心传媒檙e required to show the amount remaining from your total estimated expenses for one year, less any annual support from the school. The NSIF displays a table to help with these calculations. As you list different sources of non-University funding, the form will sum the amount you糖心传媒檝e shown and display the remaining amount required. You糖心传媒檒l be able to submit the NSIF only once the Remaining Funding Required amount is at or below $0 USD. If you have questions about the annual school support listed in your NSIF, please contact your admitting department.
How can I check if my information and documents for the NSIF are accurate before I submit them?
There糖心传媒檚 no need to review your information with ISO prior to submitting the NSIF. Our staff will review all information and document copies in detail once the forms are complete. If specific revisions or new document uploads are needed, we糖心传媒檒l unlock the relevant form(s) for editing, and you糖心传媒檒l receive a detailed email communication to return to the NSIF via URcompass. Upon resubmission, ISO will continue processing your request and notify you of further progress.
Note: If there糖心传媒檚 a technical issue preventing your NSIF submission, the form will provide prompts to correct omissions and minor errors. All file uploads are limited to 30MB (though we appreciate you compressing file size whenever possible). If you糖心传媒檙e still encountering a technical issue, please contact us at聽admitquestions@iso.rochester.edu聽for additional assessment.
What other forms should I complete in URcompass while my new I-20 or DS-2019 is pending?
There are no other forms required or relevant for incoming students while navigating the New Student Intake Forms. Please聽do not submit additional forms听惫颈补 URcompass without direction, as this will slow ISO processing times.
When you糖心传媒檙e due to arrive at the University, you糖心传媒檒l be prompted to complete the Immigration Check-In forms, but it糖心传媒檚 not possible to do so until you have entered the United States in the status in which you intend to begin your study at Rochester. Until then, you shouldn糖心传媒檛 need URcompass tools for check-in, document uploads, reprint requests, etc.
Who should I contact if I have questions?
If you have specific immigration questions about your eligibility for F-1 or J-1 student status, please contact the ISO at聽admitquestions@iso.rochester.edu.
For questions related to your academics, funding support, University requirements, or arrival programming, please contact your admitting department directly.