Student Technology Support
Technology Support
From getting set up to system issues, University IT is here to help students with their technology needs. Visit the for more information.
Online Saving Calculator
Online programs offer flexibility—and potential savings. Check out our to see how choosing an online format can work for you.
International Students
How many and what types of online courses may differ depending on the visa you were rewarded. Review the online courses and distance education guidelines and talk and an ISO staff member before registering for online courses.
ÌÇÐÄ´«Ã½ Complaint Procedures for Out-of-State Students in Online Courses
Students with issues or concerns with their online distance education course are encouraged to use the systems and student grievance processes of the school at the University of Rochester that offers the course. In general, students should start by contacting the instructor for the course. Students can also find the information about the complaint process for each school through the following:
Graduate students can also review the information regarding regulations and university policies concerning graduate students page at the University of Rochester.
Elevating a Complaint to New York State
A student has the right to lodge a complaint or grievance. The student should begin the complaint process with the institution, and if a resolution is not reached, the student would contact the institution’s home state SARA Portal Entity (listed below), within two years of the incident. Students should review the before submitting an appeal. (Note - student issues with grades or academic policies must be resolved by the school at the University)
Students can find additional information related to NC-SARA complaint procedures by visiting the .