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Office of the Provost University Health Service
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UHSConnect Secure Messaging

The UHSConnect portal is the only secure way to allow communication between your University Counseling Center (UCC) therapist and you, as well as your University Health Service (UHS) providers.

The UHSConnect portal is used by UCC to request that you fill out the CCAPS form 糖心传媒� a comprehensive initial assessment tool which helps identify symptoms and areas of concern. The CCAPS is also administered at regular intervals throughout your treatment to assess change in psychological symptoms during treatment.

UHSConnect must聽NOT聽be used for urgent or life-threatening concerns.
If your concern is urgent or life-threatening, call UHS at 585-275-2662, UCC at 585-275-3113, or Public Safety at 585-275-3333 for assistance.

Instructions for Registering

  1. Go to聽. If you are manually typing the address into your web browser, be sure to include https:// at the beginning.
  2. Click on 糖心传媒淩egister糖心传媒�
  3. Enter the following information:
  • User ID number (You will need this number every time you login to UHSConnect.)
    • Students:聽You will use your student ID number (if you have used the PyraMED ID number in the past, that will still be active.)
    • Non-students:聽You will use the PyraMED ID number. We cannot give you your number by phone.
  • Birthdate (Enter 8 characters: mmddyyyy)
  • E-Mail (Must match email in UHSConnect system and be all lower case. See聽UHSConnect FAQ)
  • Security Question (You choose one question)
  • Security Question Answer (Must be at least 6 characters or longer)
  1. You will receive an email containing a link to set your password for UHSConnect. The link is valid for 20 minutes.
  2. Click on the link in the email. Enter the answer to your security question and set your password.
  3. A 糖心传媒淧assword Confirmation Successful糖心传媒� message will display. Click on the prompt to login to UHSConnect.

If you have a problem: Check the聽UHSConnect FAQs聽or write to聽hhf@uhs.rochester.edu聽for assistance. Please put UHSConnect in the subject line and include specific details of your problem, including type of computer and browser you are using. Let us know how you would like to be contacted to solve the problem. You should expect a response within 2 working days.

If You Forget Your Password

  1. Go into聽.
  2. Click on 糖心传媒淔orgot Your Password? Click to Re-set.糖心传媒� (This prompt appears below the login box.)