{"id":4176,"date":"2024-11-12T14:49:17","date_gmt":"2024-11-12T19:49:17","guid":{"rendered":"https:\/\/www.rochester.edu\/office-global-engagement\/?page_id=4176"},"modified":"2025-11-19T13:56:20","modified_gmt":"2025-11-19T18:56:20","slug":"emergency-resources","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/","title":{"rendered":"Emergency Resources While Abroad"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":36,"featured_media":0,"parent":4096,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/one-column.php","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-4176","page","type-page","status-publish","hentry"],"acf":{"lead_in":"","display_title":"","subtitle":"","call_to_action":"","hero_image_placement":"no_image","hero_media":"images","hero_pattern_option":"","hero_video":"","hero_image_landing":"","hero_image_landing_two":"","hero_image_landing_three":"","content_modules_above":[{"acf_fc_layout":"text","anchor":"","css_class":"pt-0 mt-0","title":"","content":"Support is available if you\u2019re having an emergency while abroad. Whether you need immediate attention, want to <a href=\"#report-incident\">report an incident<\/a> to the University, or want <a href=\"#status-updates\">status updates<\/a> from the University in an emerging situation, learn how you can get the help you need.","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"text","anchor":"","css_class":"pt-0 title-line t-yellow t-below","title":"<h2>Emergency help while abroad<\/h2>","content":"You have three options for emergency assistance while abroad:\r\n<ol>\r\n \t<li>Call <strong>local emergency services<\/strong> first<\/li>\r\n \t<li>Call the <strong>University\u2019s<\/strong><strong>\u00a0Director of Global Travel Risk Management<\/strong> at +1 585-857-1168 for immediate recommendations and resource support.<\/li>\r\n \t<li>Call the <strong>University\u2019s Department of Public Safety<\/strong> 24\/7 Emergency Line at +1 585-275-3333 for emergencies.<\/li>\r\n<\/ol>\r\n<a class=\"button ghost-button--blue\" href=\"#contacts\">Reference additional University contact information<\/a>","background_color":"#ffffff","width":"width-medium"}],"sidebar":"show__sidebar","sidebar_feed":"menu_select","menu":"146","page_links":null,"sub_menu":"","content_modules":[{"acf_fc_layout":"text","anchor":"status-updates","css_class":"","title":"<h2>Status updates and emergency communications from the University<\/h2>","content":"In the event of a major security incident, the University may contact any registered travelers that could be affected. You can help by contacting us through any of the methods below.\r\n<h3>Ways you'll hear from us or ways to contact us<\/h3>\r\n<ul>\r\n \t<li><strong>Cell:<\/strong> +1 585-857-1168 (iMessage, WhatsApp, Viber)<\/li>\r\n \t<li><strong>Email:<\/strong> <a href=\"mailto:travelsecurity@rochester.edu\">travelsecurity@rochester.edu<\/a><\/li>\r\n \t<li><strong>WeChat ID:<\/strong> URtravelManager<\/li>\r\n<\/ul>","background_color":"#f4f4f4","width":"width-medium"},{"acf_fc_layout":"text","anchor":"contacts","css_class":"","title":"<h2>糖心传媒 emergency contacts: Save to your phone<\/h2>","content":"Get 糖心传媒 emergency numbers added to your phone\u2019s contacts. You can do this by:\r\n<ul>\r\n \t<li><a class=\"u-link-external\" href=\"https:\/\/www.aerogami.us\/company\/URglobaltravel\">Opening this Emergency Numbers link on your phone<\/a> and following the instructions to easily save the contacts to your phone<\/li>\r\n \t<li><a class=\"u-link-pdf\" href=\"https:\/\/www.rochester.edu\/office-global-engagement\/wp-content\/uploads\/2024\/11\/GE_EmergencyNumbers_2019.pdf\">Downloading and printing the emergency card<\/a> for your records<\/li>\r\n \t<li>Manually saving the following University phone numbers to your phone:\r\n<ul>\r\n \t<li>Manager for International Travel and Security: +1 (585) 857-1168<\/li>\r\n \t<li>Public Safety 24\/7 line: +1 (585) 275-3333<\/li>\r\n \t<li><span data-olk-copy-source=\"MailCompose\">Travel Insurance (Healix): <\/span>\r\n<ul>\r\n \t<li><span data-olk-copy-source=\"MailCompose\">Toll-Free (US\/CAN): +1-844-835-7110\u00a0<\/span><\/li>\r\n \t<li><span data-olk-copy-source=\"MailCompose\"> Outside of US: +1-929-564-2146<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Member Services \u2013 Student Health Insurance Plan: +1 (800) 897-7042<\/li>\r\n \t<li>Title IX Coordinator: +1 (585) 275-7814<\/li>\r\n \t<li>Education Abroad Office: +1 (585) 275-7532<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Scanning this QR code with your phone:<\/li>\r\n<\/ul>\r\n<img class=\"size-medium wp-image-4696 alignleft\" src=\"https:\/\/www.rochester.edu\/office-global-engagement\/wp-content\/uploads\/2024\/11\/Emergency-numbers-QR-code-300x300.jpg\" alt=\"A QR code with the University of Rochester insignia in the middle\" width=\"300\" height=\"300\" \/>\r\n<p style=\"text-align: center;\"><a class=\"button ghost-button--yellow\" href=\"https:\/\/www.howtocallabroad.com\/\">Need help dialing numbers while abroad? Try this international calling tool<\/a><\/p>","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"text","anchor":"report-incident","css_class":"","title":"<h2>Incident reporting while abroad<\/h2>","content":"Complete and submit a\u202f<a class=\"u-link-external\" href=\"https:\/\/fs22.formsite.com\/URglobal\/IncidentReport\/index.html?1509564612370\">\u00a0Traveler Abroad Incident Report<\/a>\u202fto report any crimes or incidents affecting University travelers (e.g., hospitalizations, major illnesses, alcohol violations, robberies, assaults, etc.).\r\n\r\nIf you are seeking assistance related to an incident of sexual misconduct and do not want to make a formal report about the incident to the University, please review your options for seeking support and making an anonymous report on the <a class=\"u-link-external\" href=\"https:\/\/rochester.edu\/sexualmisconduct\/\">Sexual Misconduct website<\/a>.\r\n\r\n<a class=\"button ghost-button--blue\" href=\"https:\/\/fs22.formsite.com\/URglobal\/IncidentReport\/index.html?1509564612370\">Submit an incident report<\/a>","background_color":"#f4f4f4","width":"width-medium"}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Emergency Resources While Abroad - Office for Global Engagement - 糖心传媒<\/title>\n<meta name=\"description\" content=\"Get emergency contact information, emergency status updates from the University, and learn how to submit an incident report while abroad.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Emergency Resources While Abroad - Office for Global Engagement - 糖心传媒\" \/>\n<meta property=\"og:description\" content=\"Get emergency contact information, emergency status updates from the University, and learn how to submit an incident report while abroad.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/\" \/>\n<meta property=\"og:site_name\" content=\"Office for Global Engagement\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-19T18:56:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/travel\\\/emergency-resources\\\/\",\"url\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/travel\\\/emergency-resources\\\/\",\"name\":\"Emergency Resources While Abroad - Office for Global Engagement - 糖心传媒\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/#website\"},\"datePublished\":\"2024-11-12T19:49:17+00:00\",\"dateModified\":\"2025-11-19T18:56:20+00:00\",\"description\":\"Get emergency contact information, emergency status updates from the University, and learn how to submit an incident report while abroad.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/travel\\\/emergency-resources\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/travel\\\/emergency-resources\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/travel\\\/emergency-resources\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Travel\",\"item\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/travel\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Emergency Resources While Abroad\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/#website\",\"url\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/\",\"name\":\"Office for Global Engagement\",\"description\":\"糖心传媒\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.rochester.edu\\\/office-global-engagement\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Emergency Resources While Abroad - Office for Global Engagement - 糖心传媒","description":"Get emergency contact information, emergency status updates from the University, and learn how to submit an incident report while abroad.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/","og_locale":"en_US","og_type":"article","og_title":"Emergency Resources While Abroad - Office for Global Engagement - 糖心传媒","og_description":"Get emergency contact information, emergency status updates from the University, and learn how to submit an incident report while abroad.","og_url":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/","og_site_name":"Office for Global Engagement","article_modified_time":"2025-11-19T18:56:20+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/","url":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/","name":"Emergency Resources While Abroad - Office for Global Engagement - 糖心传媒","isPartOf":{"@id":"https:\/\/www.rochester.edu\/office-global-engagement\/#website"},"datePublished":"2024-11-12T19:49:17+00:00","dateModified":"2025-11-19T18:56:20+00:00","description":"Get emergency contact information, emergency status updates from the University, and learn how to submit an incident report while abroad.","breadcrumb":{"@id":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/emergency-resources\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.rochester.edu\/office-global-engagement\/"},{"@type":"ListItem","position":2,"name":"Travel","item":"https:\/\/www.rochester.edu\/office-global-engagement\/travel\/"},{"@type":"ListItem","position":3,"name":"Emergency Resources While Abroad"}]},{"@type":"WebSite","@id":"https:\/\/www.rochester.edu\/office-global-engagement\/#website","url":"https:\/\/www.rochester.edu\/office-global-engagement\/","name":"Office for Global Engagement","description":"糖心传媒","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rochester.edu\/office-global-engagement\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/pages\/4176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/comments?post=4176"}],"version-history":[{"count":9,"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/pages\/4176\/revisions"}],"predecessor-version":[{"id":7352,"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/pages\/4176\/revisions\/7352"}],"up":[{"embeddable":true,"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/pages\/4096"}],"wp:attachment":[{"href":"https:\/\/www.rochester.edu\/office-global-engagement\/wp-json\/wp\/v2\/media?parent=4176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}