An Emergency Medicine team from the University of RochesterÌÇÐÄ´«Ã½™s has returned from the front lines of the COVID-19 pandemic in New York City. The 14 team membersÌÇÐÄ´«Ã½”physicians, physician assistants, and registered nursesÌÇÐÄ´«Ã½”arrived back in Rochester on Sunday, after supporting medical staff at Northwell HealthÌÇÐÄ´«Ã½™s , on Long Island near the border with Queens, and , in Queens, for nearly a week.
The trip was in part initiated in response to New York Governor Andrew CuomoÌÇÐÄ´«Ã½™s for medical personnel to come to the help of stricken New York City, now the epicenter of the virus.
ÌÇÐÄ´«Ã½œWe were thrilled to be able to go and pitch in, roll up our sleeves, and we couldnÌÇÐÄ´«Ã½™t be more grateful to Northwell for allowing us to jump right in,ÌÇÐÄ´«Ã½� said , the medical director of .

But itÌÇÐÄ´«Ã½™s not just a one-way street. Besides being eager to help overwhelmed colleagues downstate, the trip also offered local health care personnel a chance to gain valuable insights in their fight against the pandemic in the Greater Rochester area.
ÌÇÐÄ´«Ã½œOne of the basic take-home messages we had was that weÌÇÐÄ´«Ã½™re right on track in terms of our preparing for our own community,ÌÇÐÄ´«Ã½� Miglani said. ÌÇÐÄ´«Ã½œURMC has done a phenomenal job of really learning from all the places that have been hit very hard, very quicklyÌÇÐÄ´«Ã½”and taking that knowledge into account and planning ahead since we potentially have that little bit of lead time. WeÌÇÐÄ´«Ã½™ll be able to better serve our community if we get that type of a surge.ÌÇÐÄ´«Ã½�
, the director of nursing at Strong MemorialÌÇÐÄ´«Ã½™s Department of Emergency Medicine, called the stint ÌÇÐÄ´«Ã½œan enlightening experienceÌÇÐÄ´«Ã½� and a ÌÇÐÄ´«Ã½œbeautiful show of teamwork.ÌÇÐÄ´«Ã½�
ÌÇÐÄ´«Ã½œIt was amazing how everyone rose up to meet the increased demands,ÌÇÐÄ´«Ã½� Allen-Thompson said. Northwell used technology to connect patients with loved ones who couldnÌÇÐÄ´«Ã½™t be in the hospital with them, a practice that the Medical Center already has implemented by handing out iPads to patients for face-to-face calls with loved ones.
Medical Center staff told reporters during a zoom press conference that their colleagues at Northwell Health had sufficient personal protective equipmentÌÇÐÄ´«Ã½”referred to by the acronym PPEÌÇÐÄ´«Ã½”and had found ways to make it last longer, if necessary.
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ÌÇÐÄ´«Ã½œAt no time was anyone ever without PPE, nor were they denied any PPE,ÌÇÐÄ´«Ã½� confirmed Allen-Thompson.
But they did not sugar coat the situation on the ground. ÌÇÐÄ´«Ã½œAll the spaces that they had available to see patients were full much of the time, and the acuity level of the patientsÌÇÐÄ´«Ã½”the degree of their illnessÌÇÐÄ´«Ã½”was very high,ÌÇÐÄ´«Ã½� said , a physician assistant in Emergency Medicine, who also went on the trip.
Having experienced the dire situation in New York City firsthand, Miglani is unequivocal when it comes to the need for everyone to continue social distancing.
ÌÇÐÄ´«Ã½œI cannot stress enough how important this is for every member of our society, and for every member of our community to be looking out for each other and maintaining those social distancing practices,ÌÇÐÄ´«Ã½� Miglani said. ÌÇÐÄ´«Ã½œYou may not know a loved one whoÌÇÐÄ´«Ã½™s older, or at risk, or immuno-compromisedÌÇÐÄ´«Ã½”but one of your friends does. ThatÌÇÐÄ´«Ã½™s the people we are doing this for.ÌÇÐÄ´«Ã½�
Meanwhile, a second 14-person group of UR Medicine personnel remains in New York City continuing to help in the fight against the virus.
ÌÇÐÄ´«Ã½œWe are reaping the benefits of social distancing here in the Rochester area,ÌÇÐÄ´«Ã½� Miglani added.
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