{"id":3656,"date":"2024-06-11T15:01:20","date_gmt":"2024-06-11T19:01:20","guid":{"rendered":"https:\/\/www.rochester.edu\/iso\/?page_id=3656"},"modified":"2026-04-23T09:33:54","modified_gmt":"2026-04-23T13:33:54","slug":"about","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/iso\/about\/","title":{"rendered":"About"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":46,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-3656","page","type-page","status-publish","hentry"],"acf":{"lead_in":"","display_title":"About ISO","subtitle":"","call_to_action":"","hero_image_placement":"right_image","hero_media":"images","hero_pattern_option":"","hero_video":"","hero_image_landing":9916,"hero_image_landing_two":"","hero_image_landing_three":"","content_modules":[{"acf_fc_layout":"text","anchor":"","css_class":"pt-15 pb-0","title":"","content":"The International Services Office (ISO) is part of the <a href=\"https:\/\/www.rochester.edu\/global\/\">Office for Global Engagement<\/a>, and we provide specialized support services for our international community. Learn more about our work and how we serve the University of Rochester.","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"card_grid_new","anchor":"","css_class":"","title":"","description":"","card_grid_cta":"","background_color":"#ffffff","width":"content-width","cards":[{"acf_fc_layout":"card","card_width":"full","card_overline":"","card_title":"<h2>Our mission<\/h2>","card_text":"The International Services Office (ISO) mission is to provide services and programs that support, enrich, and engage the University of Rochester's international students, scholars, employees, dependents, and the URochester community.","card_image_icon":"icon","card_image":"","card_icon":"{\"family\" : \"classic\", \"style\" : \"solid\", \"id\" : \"bullseye-arrow\", \"label\" : \"Bullseye Arrow\", \"unicode\" : \"f648\"}","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"","card_background_color":"#ffc70a","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""},{"acf_fc_layout":"card","card_width":"full","card_overline":"","card_title":"<h2>Our vision<\/h2>","card_text":"We deliver exemplary programs and support services utilizing research and best practices. We aspire to the highest standard of excellence and innovation to create a dynamic and thriving environment for our constituents, stakeholders, and ISO staff.","card_image_icon":"icon","card_image":"","card_icon":"{\"family\" : \"classic\", \"style\" : \"solid\", \"id\" : \"lightbulb\", \"label\" : \"Lightbulb\", \"unicode\" : \"f0eb\"}","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"","card_background_color":"#ffc70a","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""}]},{"acf_fc_layout":"accordion_new","anchor_id":"","classes":"pt-30","title":"<h2>What we do<\/h2>","description":"","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"no","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Immigration advising: Student and scholar support","icon":"","row_content":"We are the University's official contact with:\r\n<ul>\r\n \t<li>the US Department of State,<\/li>\r\n \t<li>foreign and American consulates,<\/li>\r\n \t<li>the US Department of Homeland Security (DHS),<\/li>\r\n \t<li>the Student and Exchange Visitor Program (SEVP),<\/li>\r\n \t<li>along with other organizations and government agencies.<\/li>\r\n<\/ul>\r\nWe issue the relevant documentation for 糖心传媒-sponsored visa categories, TN programs, petitions USCIS for sponsored nonimmigrant statuses, and advise on immigration matters, including:\r\n<ul>\r\n \t<li>Issuance of I-20 and DS-2019 forms for <a href=\"\/iso\/new-students\/student-visa-categories\/\">F-1 and J-1 nonimmigrant student visa programs<\/a><\/li>\r\n \t<li>Petitions for <a href=\"https:\/\/www.rochester.edu\/iso\/scholars-employees\/h-1b\/\">H-1B<\/a>, <a href=\"https:\/\/www.rochester.edu\/iso\/scholars-employees\/o-1\/\">O-1<\/a>, and <a href=\"https:\/\/www.rochester.edu\/iso\/scholars-employees\/tn\/\">TN<\/a> categories<\/li>\r\n \t<li>Guidance on maintaining legal immigration status and accessing available benefits<\/li>\r\n \t<li>Mandatory SEVIS reporting and processing<\/li>\r\n \t<li><a href=\"\/iso\/for-departments\/\">Employment<\/a> authorizations and regulations<\/li>\r\n \t<li>Facilitation of US <a href=\"https:\/\/www.rochester.edu\/iso\/taxes\/ssn\/\">Social Security<\/a> applications<\/li>\r\n \t<li>Travel advisories, including valid documentation for re-entry and Canadian visitor visas<\/li>\r\n \t<li><a href=\"https:\/\/www.rochester.edu\/iso\/visas\/dependents\/\">Spouse and dependent<\/a> visa documentation<\/li>\r\n \t<li>Visa <a href=\"https:\/\/www.rochester.edu\/iso\/visas\/application-process\/\">application<\/a> tips and reminders<\/li>\r\n \t<li>Extension or <a href=\"https:\/\/www.rochester.edu\/iso\/visas\/change-immigration-status\/\">change of immigration status<\/a><\/li>\r\n \t<li>Coordination of <a href=\"https:\/\/www.rochester.edu\/iso\/current-students\/studying\/transfer\/\">SEVIS immigration transfers<\/a><\/li>\r\n \t<li>Medical evacuation and repatriation insurance<\/li>\r\n \t<li>Verification letters of immigration status<\/li>\r\n \t<li>Routes to US <a href=\"\/iso\/scholars-employees\/permanent-residence\/\">permanent residency status<\/a><\/li>\r\n<\/ul>","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Cross-cultural counseling: Navigating new waters","icon":"","row_content":"Our staff can help you <a href=\"\/iso\/living\/\">adjust to life at Rochester<\/a>\u00a0by providing information and referrals concerning:\r\n<ul>\r\n \t<li><a href=\"\/iso\/living\/cultural-adjustment\/\">Cultural adjustment issues<\/a><\/li>\r\n \t<li><a href=\"\/iso\/living\/legal-issues\/\">Legal rights and responsibilities<\/a><\/li>\r\n \t<li><a href=\"\/iso\/living\/health-insurance\/\">Medical<\/a>, <a href=\"\/iso\/living\/banking\/\">financial<\/a>, and other emergencies<\/li>\r\n \t<li>Personal, relationship, and family problems<\/li>\r\n \t<li>Support services for <a href=\"https:\/\/www.rochester.edu\/iso\/visas\/dependents\/\">dependents<\/a><\/li>\r\n \t<li>US attorneys (immigration, civil, etc.)<\/li>\r\n \t<li>General information on life in the US, such as <a href=\"\/iso\/living\/health-insurance\/\">healthcare<\/a>, <a href=\"\/iso\/living\/health-insurance\/\">insurance<\/a>, and <a href=\"https:\/\/www.rochester.edu\/iso\/taxes\/\">taxes<\/a><\/li>\r\n<\/ul>","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Student and scholar advocacy: Your voice matters","icon":"","row_content":"We\u2019re your advocates within the University of Rochester and the wider community. ISO staff liaise with URochester departments and Rochester community representatives to advocate for and address the needs of the University of Rochester\u2019s international students and scholars. Outside of URochester, we help our international populations access local services, such as <a href=\"https:\/\/www.rochester.edu\/iso\/taxes\/ssn\/\">Social Security<\/a>, <a href=\"\/iso\/living\/cars-public-transportation\/\">New York State drivers\u2019 licenses<\/a>, and <a href=\"\/iso\/living\/banking\/\">area banks<\/a>.\r\n\r\nOur staff members also belong to professional organizations, including\u00a0<a href=\"https:\/\/www.nafsa.org\/\">NAFSA\u00a0(The Association of International Educators)<\/a>.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Educational, cultural, and social programs: Making connections","icon":"","row_content":"ISO hosts a variety of programs to welcome new students and to help you connect with the other international students within the University of Rochester and the wider community. Many activities are sponsored with student and scholar groups and community organizations.\r\n\r\nEach year, our main programs include:\r\n<ul>\r\n \t<li><a href=\"\/iso\/new-students\/welcome-events\/\">International Student Orientation Program (ISOP)<\/a>, featuring an introduction to ISO, overview of immigration regulations, US culture and customs, understanding the American classroom, taxes and legal issues, as well as a formal welcome to campus and the city.<\/li>\r\n \t<li><a href=\"https:\/\/rocglobal.org\/\"><strong>Rochester Global Connections (RGC) events<\/strong><\/a> that encourage students to engage with the local community and one another through cultural activities. Events include picnics, square dancing, a traditional Thanksgiving dinner, and more.<\/li>\r\n \t<li><a href=\"https:\/\/www.rochester.edu\/iso\/events\/\">Workshops and presentations<\/a> on topics such as immigration, employment, and Social Security Number application procedures.<\/li>\r\n \t<li><a href=\"\/iso\/living\/english\/\">English Conversation Groups<\/a>\u00a0meetings to practice conversing in English, are free to University community members.<\/li>\r\n \t<li><strong>Staff development <\/strong>on cross-cultural communications for 糖心传媒 departmental representatives and others working with international populations.<\/li>\r\n \t<li><strong>Day trips\u00a0<\/strong>to local sights such as Niagara Falls and Canadice Lake. Keep an eye on our <a href=\"https:\/\/www.rochester.edu\/iso\/events\/\">events calendar<\/a> for upcoming opportunities!<\/li>\r\n<\/ul>","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Data reporting: Tracking our progress","icon":"","row_content":"We\u2019re proud of the multiple perspectives of our international student body, with more than 100 countries currently represented in the University of Rochester\u2019s international community. To learn more about our international student population, <a href=\"\/iso\/contact\/\">contact us<\/a>\u00a0for a copy of our most recent ISO Statistical Report (generated each fall).\r\n\r\nFor information about national and regional trends within international education, see the Institute for International Education\u00a0<a href=\"https:\/\/opendoorsdata.org\/\"><strong>Open Doors Report<\/strong><\/a>\u00a0or the National Association for Foreign Student Advisors\u00a0<a href=\"http:\/\/www.nafsa.org\/Policy_and_Advocacy\/Policy_Resources\/Policy_Trends_and_Data\/NAFSA_International_Student_Economic_Value_Tool\/\"><strong>Economic Value Tool<\/strong><\/a>.","accordion_anchor":""}]},{"acf_fc_layout":"card_grid","anchor":"","css_class":"","title":"<h2 style=\"text-align: center;\">Who we serve<\/h2>","description":"","background_color":"#f4f4f4","width":"width-medium","columns":"2","cards":[{"card_title":"<p class=\"u-card-title\">New students<\/p>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"","url":"\/iso\/new-students\/","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"<p class=\"u-card-title\">Current students<\/p>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"","url":"\/iso\/current-students\/","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"<p class=\"u-card-title\">Research scholars and employees<\/p>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"Scholars and Employees","url":"https:\/\/www.rochester.edu\/iso\/scholars-employees\/","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"<h2 class=\"u-card-title\">University departments and administrators<\/h2>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"","url":"\/iso\/for-departments\/","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""}]},{"acf_fc_layout":"accordion_new","anchor_id":"","classes":"","title":"<h2>Our enduring priorities<\/h2>","description":"","background":"decorative","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Advising","icon":"","row_content":"ISO provides exemplary advising and utilizes best practices to support the international population and the University of Rochester community.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Engagement","icon":"","row_content":"ISO provides transformative programs to enhance the experience of the international community that leads to an engaged and welcoming environment.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Advocacy","icon":"","row_content":"ISO advocates on behalf of the international community in all programs and services.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Compliance","icon":"","row_content":"ISO utilizes technology and training tools to optimize and support staff work to ensure compliance with federal reporting requirements and operational efficiency.","accordion_anchor":""}]},{"acf_fc_layout":"card_grid","anchor":"","css_class":"","title":"<h2 style=\"text-align: center;\">Learn more about ISO<\/h2>","description":"","background_color":"#f4f4f4","width":"width-large","columns":"3","cards":[{"card_title":"<p class=\"u-card-title\">Meet the team<\/p>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"","url":"\/iso\/about\/team","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"<p class=\"u-card-title\">Check out upcoming events<\/p>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"Events and Programs","url":"https:\/\/www.rochester.edu\/iso\/events\/","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"<p class=\"u-card-title\">Contact us<\/p>","card_text":"","card_background_color":"#FFFFFF","card_hover_color":"#283faf","card_link":{"title":"","url":"\/iso\/contact\/","target":""},"card_hover_arrow":"hover_arrow","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""}]}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About - International Services Office - 糖心传媒<\/title>\n<meta name=\"description\" content=\"Learn about the International Services Office (ISO) at the University of Rochester. 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