{"id":51696,"date":"2020-11-20T12:44:54","date_gmt":"2020-11-20T17:44:54","guid":{"rendered":"https:\/\/www.rochester.edu\/human-resources\/?page_id=51696"},"modified":"2026-09-28T13:17:57","modified_gmt":"2026-09-28T17:17:57","slug":"staff-training","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/human-resources\/professional-success\/staff-training\/","title":{"rendered":"Staff Training"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":116,"featured_media":0,"parent":196,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-51696","page","type-page","status-publish","hentry"],"acf":{"lead_in":"","display_title":"Staff Training Opportunities","subtitle":"","call_to_action":"","hero_image_placement":"no_image","hero_media":"images","hero_pattern_option":"","hero_video":"","hero_image_landing":"","hero_image_landing_two":"","hero_image_landing_three":"","content_modules":[{"acf_fc_layout":"table_of_contents","anchor_id":"","css_classes":"","title":"","content":"","bg_color":"#ffffff","layout":"standard_width","image":"","call_to_action":"","aceppted_headings":["h2"],"ignored_headings":""},{"acf_fc_layout":"text","anchor":"","css_class":"","title":"<h2>Staff training and development<\/h2>","content":"<h3>MyPath<\/h3>\r\nMyPath is your central hub for learning and development opportunities, designed to enhance your professional journey.\r\n\r\n<a class=\"button button--blue\" href=\"http:\/\/mypath.rochester.edu\/\">Log into MyPath to start learning<\/a>\r\n<h3>Instructor-led courses<\/h3>\r\nYou can easily sign up for our instructor-led courses by searching for the titles in MyPath. These live sessions, offered regularly throughout the year with both in-person and virtual options, cover key areas such as:\r\n<ul>\r\n \t<li><a href=\"#communication-collaboration\"><strong>Communication &amp; Collaboration<\/strong> (including <em>Crucial Conversations<\/em>)<\/a><\/li>\r\n \t<li><a href=\"#emotional-intelligence-series\"><strong>Emotional Intelligence<\/strong><\/a><\/li>\r\n \t<li><a href=\"#workplace-effectiveness\"><strong>Workplace Effectiveness<\/strong> (Productivity, Time Management, including <em>FranklinCovey<\/em>)<\/a><\/li>\r\n \t<li><a href=\"#systems-technical-skills\"><strong>S<\/strong><strong>ystems &amp; Technical Skills <\/strong>(Excel, Workday, UKG)<\/a><\/li>\r\n<\/ul>\r\nThese courses are available to all employees across the University of Rochester, 糖心传媒 Medicine, and all affiliated organizations and at no cost (with the exception of our award-winning <em>Crucial Conversations<\/em> and <em>FranklinCovey<\/em> courses).\r\n<h3><b>E-learnings<\/b><\/h3>\r\nBeyond live sessions, MyPath provides a rich library of on-demand online trainings. These resources cover a wide array of professional skills, helping you improve communication, apply knowledge effectively, strengthen personal accountability, deliver exceptional service, and develop leadership capabilities. To get started, including <strong>Professional Development Playlists<\/strong> and <strong>Leadership Development Playlists<\/strong>, follow these prompts in MyPath:\r\n<ul>\r\n \t<li>Login to MyPath<\/li>\r\n \t<li>Hover over \u2018My Learning\u2019 tab<\/li>\r\n \t<li>Then click on either 'Professional Development Playlists' or 'Leadership Development Playlists' in the drop-down menu<\/li>\r\n<\/ul>","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"accordion_new","anchor_id":"communication-collaboration","classes":"","title":"<h3>Communication &amp; Collaboration (including <a href=\"#cc\"><em>Crucial Conversations<\/em><\/a>)<\/h3>","description":"","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Communication Essentials","icon":"","row_content":"Effective communication with others is a key to success in life, work, and relationships. Not only does it help build a positive working environment, but it can contribute to greater efficiencies, more creativity and improved problem-solving. This course is designed to help participants improve their own performance and relationships by applying the basic principles of effective communication in the workplace where we will focus on active listening, providing clear instructions, and the non-verbal communications that make a difference.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Navigating Beyond Conflict","icon":"","row_content":"At some point in our careers, we will all experience workplace conflict. In this course, participants will learn to strengthen personal and professional relationships by constructively addressing conflict. We will discuss the causes of workplace conflict and practice how to address it by using a four step conflict resolution process model. Participants will apply the model to scenarios by using techniques to reduce tension in a respectful manner.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Effective Email Communications","icon":"","row_content":"As we have less face-to-face contact in the ever-increasing virtual world, properly written email communication has become even more important in conveying interest and meaning to the intended audience. In this course, we will focus on email structure, formatting, the importance of spelling and grammar, the all-important subject line and much more. We will also discuss rules for email etiquette and participants will learn to apply the \u201c7 C\u2019s\u201d guidelines for business writing to their own correspondence.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"The Art of Giving and Receiving Feedback","icon":"","row_content":"Feedback is a powerful tool that can help improve performance and outcomes. When feedback is given effectively, the receiver of the feedback is more likely to listen and make changes. This course will help participants learn why the way we deliver feedback is important, how to deliver a message so that others will hear it, as well as how to graciously accept feedback that we are given. Whether feedback is formal or informal, and whether it is provided to supervisors or peers, there are ways that it can be structured to be effective and lasting.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Crucial Conversations: Award-winning training courses (fee-based)","icon":"","row_content":"[embed]https:\/\/cruciallearning.wistia.com\/medias\/1k8wdlj3q7[\/embed]\r\n<h4>Crucial Conversations for Mastering Dialogue\u00ae<\/h4>\r\n<div class=\"accordion-collapse\" data-js=\"c-details-content\">\r\n<div class=\"accordion-body t-content\">\r\n\r\n<em>Offered in-person and virtually!<\/em>\r\n\r\nCrucial Conversations for Mastering Dialogue\u00ae teaches skills for creating alignment and agreement by fostering open dialogue around high-stake, emotional, or risky topics\u2014at all levels of the organization. By learning how to speak and be heard (and encouraging others to do the same) you\u2019ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. Led by Crucial Conversations-certified instructors.\r\n\r\nClick below for more information about the cost and registration process for upcoming Crucial Conversations for Mastering Dialogue\u00ae classes.\u00a0<a href=\"https:\/\/www.rochester.edu\/human-resources\/benefits\/programs-perks\/tuition-benefits\/\">Tuition reimbursement<\/a>\u00a0for Crucial Conversations may be available for eligible University employees.\r\n<ul>\r\n \t<li><a href=\"https:\/\/cvent.me\/lqGo4r\">September 23 &amp; 30, 2026: 8:00 a.m.\u20134:30 p.m. (in-person, must attend both days)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/cvent.me\/4DykNw\">October 13, 2026: 8:00 a.m.\u20134:30 p.m. (focused, in-person)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/cvent.me\/NarRMR\">November 5, 2026: 8:00 a.m.\u20134:30 p.m. (focused, in-person)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/cvent.me\/gBGEA9\">December 9, 2026: 8:00 a.m.\u20134:30 p.m. (focused, in-person)<\/a><\/li>\r\n<\/ul>\r\n<h4>Crucial Conversations for Mastering Dialogue\u00ae + Crucial Conversations for Accountability\u00ae 2-Day bundled class!<\/h4>\r\n<div class=\"accordion-collapse\" data-js=\"c-details-content\">\r\n<div class=\"accordion-body t-content\">\r\n\r\nThis 2-Day bundled class is offered to participants who have\u00a0<strong>never taken a Crucial Conversations class before<\/strong> and will feature both the skills of Crucial Conversations for Mastering Dialogue, as well as Crucial Conversations for Accountability. This research-based program teaches step-by-step processes and skills to hold others accountable, improve performance, and ensure execution. Led by Crucial Conversations for Mastering Dialogue\u00ae\/Accountability\u00ae-certified instructors. Participation in both class dates is required.\r\n<ul>\r\n \t<li><a href=\"https:\/\/cvent.me\/NarRyg\">November 10 &amp; 17, 2026: 8:00 a.m.\u20134:30 p.m. (2 day, in-person)<\/a><\/li>\r\n<\/ul>\r\nCrucial Conversations for Accountability\u00ae (Prerequisite: Crucial Conversations for Mastering Dialogue\u00ae)\r\n\r\nOpen to participants who have completed Crucial Conversations for Mastering Dialogue\u00ae. This one-day follow up class builds on the prior skills learned in Crucial Conversations for Mastering Dialogue\u00ae and will focus on improving accountability. This research-based program teaches step-by-step processes and skills to hold others accountable, improve performance, and ensure execution. Led by Crucial Accountability-certified instructors.\r\n<ul>\r\n \t<li><a href=\"https:\/\/cvent.me\/BaD4a5\">October 7, 2026: 8:00 a.m.\u20134:30 p.m. (in-person)<\/a><\/li>\r\n<\/ul>\r\n<h4>Pricing and CNE\/CME\/CE offered<\/h4>\r\n[ninja_tables id=\"189512\"]\r\n\r\n*CNE \u2013 Continuing Nursing Education hours\r\n\r\n**CME \u2013 Continuing Medical Education hours\r\n\r\n*CE \u2013 Continuing Social Work Education hours\r\n<h4>Continuing Education Credit<\/h4>\r\n<strong>CME Accreditation\/Certification<\/strong>\r\n\r\nThe 糖心传媒 School of Medicine and Dentistry is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.\r\n\r\nThe 糖心传媒 School of Medicine and Dentistry designates these live activities for PRA Category 1 Credit(s)\u2122. Physicians should claim only the credit commensurate with the extent of their participation in these activities.\r\n\r\n<strong>CNE Accreditation\/Certification<\/strong>\r\n\r\nThe 糖心传媒 Center for Nursing Professional Development is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center\u2019s Commission on Accreditation. ANCC Continuing Nursing Education contact hours provided.\r\n\r\n<strong>Social Work Accreditation\/Certification<\/strong>\r\n\r\n糖心传媒 Medical Center, Center for Experiential Learning is recognized by the New York State Education Department\u2019s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW0005. These activities are approved for Social Work continuing education hour(s).\r\n\r\n<strong>Attendance at the entire program is required (no partial credit can be awarded).<\/strong>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","accordion_anchor":"crucialconversations"}]},{"acf_fc_layout":"accordion_new","anchor_id":"emotional-intelligence-series","classes":"","title":"<h3>Emotional Intelligence Series<\/h3>","description":"","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Emotional Intelligence: Exploring the Fundamentals","icon":"","row_content":"This interactive course offers a foundational introduction to Emotional Intelligence (EI), aiming to boost your confidence and deepen connections. You\u2019ll explore what drives your behavior, learn practical strategies for staying centered under pressure, and practice thoughtful responses to challenges. While it\u2019s the first of three sessions in our EI series and designed to prepare you, this course is not a prerequisite for the subsequent modules: \u201cEmotional Intelligence: Advancing Self-Awareness &amp; Self-Regulation\u201d and \u201cEmotional Intelligence: Advancing Social Awareness &amp; Relationship Management.\u201d","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Emotional Intelligence: Advancing Self-Awareness & Self-Regulation","icon":"","row_content":"Building on Emotional Intelligence fundamentals, this advanced course deepens your understanding of how emotions shape professional life. You\u2019ll explore the link between emotions, behavior, and performance, identifying personal triggers and gaining strategies to navigate them effectively. In this session, you will discover emotional drivers of actions and performance, pinpoint triggers impacting workplace dynamics, practice mindfulness for value alignment, develop strategies for managing impulsive reactions under pressure, and cultivate resilience for a positive outlook. This course provides immediately applicable tools to enhance self-awareness and emotional regulation, improving professional effectiveness and workplace relationships.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Emotional Intelligence: Advancing Social Awareness & Relationship Management","icon":"","row_content":"This focused course on Social Awareness and Relationship Management is designed to amplify your influence and strengthen professional connections. Through discussions, activities, and practical tools, you\u2019ll develop essential skills to navigate complex social dynamics. In this session, you will cultivate empathy to understand others\u2019 perspectives, practice effective conflict resolution, strengthen collaboration with colleagues, and learn techniques to inspire and motivate your team. This module equips you with skills to communicate clearly, enhance relationships, and foster a more positive, productive work environment, whether you\u2019re leading or contributing to a team.","accordion_anchor":""}]},{"acf_fc_layout":"accordion_new","anchor_id":"workplace-effectiveness","classes":"","title":"<h3>Workplace Effectiveness (Productivity, Time Management, including <a href=\"#franklin-covey\"><em>FranklinCovey<\/em>)<\/a><\/h3>","description":"","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Managing Your Inbox","icon":"","row_content":"A cluttered email inbox\u2014filled with old, unopened or unimportant messages\u2014will not only frustrate you, but it may also prevent you from maximizing your time and distract you from other priorities. This course is designed to provide you with a variety of strategies using Outlook functionality to manage your email. Some of these strategies include: setting up folders, creating rules, and other techniques to help you stay organized and out of \u201cemail jail.\u201d","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Change Readiness Essentials","icon":"","row_content":"Change is constant, and how we respond makes all the difference. This interactive session helps participants understand why organizational changes succeed or fail. It introduces practical strategies for adapting with resilience. Using the ADKAR model and emotional intelligence principles, participants will explore their own reactions to change and learn how to support others through transition. By the end, participants will be ready to act as a positive change agent for themselves and their colleagues.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Strategies for Remote Work Success","icon":"","row_content":"This online module will discuss strategies for remote work success with topics including the remote work environment, computer security, effective communication, self-care while working remotely, and balancing family needs.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"The Secrets of Successful Time Management","icon":"","row_content":"A simple glance at the desks of various colleagues reveals different organizational and time management practices. In this program participants will learn how to increase personal effectiveness by identifying challenges to time management in the office and how to remove those challenges. The course will also cover the effects that \u201ctime robbers\u201d have on day-to-day work and the group will work together to brainstorm solutions.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Successful Meetings: From Preparation to Follow-up","icon":"","row_content":"We\u2019ve all sat through meetings that drain our time and energy, but it doesn\u2019t have to be that way! Great meetings inspire action, build collaboration, and leave everyone feeling accomplished. In this engaging session, you\u2019ll learn how to decide when a meeting is truly needed, how to plan with purpose, and how to keep discussions on track and productive. Discover practical strategies for creating effective agendas, setting clear ground rules, taking meaningful minutes, and ensuring follow-up happens. Whether you lead meetings or simply attend them, this session will give you tools and insights to transform your meetings into time well spent.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"FranklinCovey: 7 Habits of Highly Effective People (fee-based)","icon":"","row_content":"<strong>Experience the FranklinCovey approach: Timeless principles. Timely results.<\/strong>\r\n\r\nFranklinCovey content is designed to help organizations succeed in four key areas:\r\n<ul>\r\n \t<li>Develop exceptional leaders at every level<\/li>\r\n \t<li>Instill habits of effectiveness in every individual<\/li>\r\n \t<li>Build an inclusive, high-trust culture where great ideas thrive<\/li>\r\n \t<li>Use a unified execution framework to pursue the most important goals<\/li>\r\n<\/ul>\r\nLearn more about FranklinCovey content\u00a0<a href=\"https:\/\/www.franklincovey.com\/why-franklincovey\/\">here<\/a>.\r\n\r\nAt the University of Rochester, we are proud to offer FranklinCovey\u2019s breakthrough content\u00a0<em>7 Habits of Highly Effective People.<\/em>\r\n\r\nRegister for this 2-day, in-person course with Michelle Lewis, our certified instructor. The registration fee is $265. A light breakfast and lunch will be served on both days.\r\n<ul>\r\n \t<li><a href=\"https:\/\/cvent.me\/Ve3Aw0\">Wednesday, November 4, and Thursday, November 5, from 8:30 a.m.\u20134:30 p.m. in HWH-1W510<\/a><\/li>\r\n \t<li><a href=\"https:\/\/cvent.me\/PZ44yV\">Wednesday, January 13, and Thursday, January 14, 2027, from 8:30 a.m.\u20134:30 p.m.<\/a><\/li>\r\n \t<li><a href=\"https:\/\/cvent.me\/X275g4\">Thursday, March 18, and Friday March 19, 2027, from 8:30 a.m.\u20134:40 p.m.<\/a><\/li>\r\n \t<li><a href=\"https:\/\/cvent.me\/ZmdOBO\">Monday, June 7, and Tuesday, June 8, 2027, from 8:30 a.m.\u20134:30 p.m.<\/a><\/li>\r\n<\/ul>\r\nFor more information, please contact\u00a0<span class=\"nobr\"><a class=\"external-link\" title=\"Follow link\" href=\"mailto:michelle_lewis@urmc.rochester.edu\" target=\"_blank\" rel=\"nofollow noopener\"><b>Michelle Lewis.<\/b><\/a><\/span>","accordion_anchor":"franklin-covey"}]},{"acf_fc_layout":"accordion_new","anchor_id":"systems-technical-skills","classes":"","title":"<h3>Systems &amp; Technical Skills (Excel, Workday, UKG)<\/h3>","description":"","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Introduction to Microsoft Excel: The Absolute Beginner\u2019s Course","icon":"","row_content":"This hands-on course, \u201cIntroduction to Microsoft Excel: The Absolute Beginner\u2019s Course,\u201d is perfect for those new to spreadsheets or looking to build foundational confidence. You\u2019ll learn to navigate Excel, identify key worksheet elements like columns, rows, cells, and tabs, and utilize basic formatting tools to organize and present data effectively. By the end, you\u2019ll be comfortable moving through worksheets, using common tools, and creating clean, readable spreadsheets, setting a solid groundwork for more advanced skills.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"myURHR Workday","icon":"","row_content":"In addition to a variety of security role-based training modules in MyPath, this four-part series offers a comprehensive guide to managing the full employee lifecycle within myURHR Workday. Available to managers in instructor-led or e-learning formats.\r\n\r\nThese include:\r\n\r\n<strong>Position Management in myURHR Workday:<\/strong>\u00a0This course is designed to prepare you for effectively creating, maintaining, and monitoring positions within Workday. You\u2019ll gain a clear understanding of Supervisory Organizations and their impact on position management, along with the practical skills to create new positions and process various changes. The training also covers the flow of position data within Workday and clarifies the essential roles and responsibilities involved in successful position management.\r\n\r\n<strong>Overview of Recruiting in myURHR Workday:<\/strong>\u00a0This training will equip you to manage the essential steps, processes, and procedures involved in recruiting within Workday. You\u2019ll learn how to create job requisitions, effectively view and guide candidates through the various job application stages, and understand the key roles and responsibilities related to recruiting in Workday.\r\n\r\n<strong>Hiring &amp; Personnel Transactions in myURHR Workday:<\/strong>\u00a0This training will prepare you to initiate and complete hires in Workday, including populating details and managing all necessary steps. You\u2019ll learn to distinguish between an initial hire and adding an additional job, process hires for external candidates, manage change job processes for internal candidates, and understand the roles and responsibilities for all hiring and personnel transactions.\r\n\r\n<strong>Managing Worker Separations in myURHR Workday:\u00a0<\/strong>This training will prepare you to manage worker separations in Workday, covering terminations, ending additional jobs, and no-shows. You\u2019ll gain a clear understanding of the distinctions between terminations and the end job process, as well as when to initiate each type of separation. The course also covers the differences between voluntary and involuntary terminations, required offboarding steps, when to initiate the End Period Activity pay process, and the roles and responsibilities related to separations in Workday.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"myURHR UKG","icon":"","row_content":"<strong>UKG Scheduling Training<\/strong>\r\n\r\nFor employees and managers in departments using the UKG staff scheduling system. All courses are available in MyPath and can be either assigned or registered for by searching for the titles in MyPath. To determine if you have the appropriate UKG access and level of training review the \u2018UKG Scheduling Training\u2019 in MyPath following these prompts:\r\n<ul>\r\n \t<li>Login to MyPath<\/li>\r\n \t<li>Hover over \u2018My Learning\u2019 tab<\/li>\r\n \t<li>Then click on \u2018UKG Scheduling Training\u2019 in the drop down menu<\/li>\r\n<\/ul>","accordion_anchor":""}]},{"acf_fc_layout":"text","anchor":"leadership-training","css_class":"","title":"<h2 id=\"heading-3\" class=\"interstitial-module__title module__title h1\">Leadership training opportunities for managers<\/h2>","content":"<header class=\"text-module__header grid-container__stagger-double t-content\">\r\n<div class=\"module__title h2\"><span style=\"font-size: 1.25rem; font-family: inter-variable, 'Helvetica Neue', sans-serif; font-weight: 400;\">If you\u2019re a manager, visit our Learning &amp; Development page as part of our Manager\u2019s Toolkit to explore additional leadership training opportunities.<\/span><\/div>\r\n<\/header>\r\n<div class=\"text-module__inner\">\r\n<div class=\"text-module__content\">\r\n<div class=\"t-content grid-container__stagger-double\">\r\n\r\n<a class=\"button button--blue\" href=\"https:\/\/www.rochester.edu\/human-resources\/professional-success\/managers-toolkit\/learning-developing\/\">Learn more<\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"text","anchor":"","css_class":"","title":"<h3>Engagement and enrichment training<\/h3>","content":"We strive to have a workplace that cultivates an inclusive, respectful, and welcoming culture for everyone. The Office of University Engagement and Enrichment offers training and educational programs throughout the year.\r\n\r\n<a class=\"button button--blue\" href=\"https:\/\/www.rochester.edu\/diversity\/education-training\/\">Explore training opportunities<\/a>","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"accordion_new","anchor_id":"safety-em","classes":"","title":"<h3>Safety and emergency preparedness<\/h3>","description":"The 糖心传媒 is committed to providing a safe and secure environment for our students, faculty, staff, patients, and visitors. While emergency services and support are always available from the Department of Public Safety, opportunities are available for our faculty and staff to be proactive and learn more about preventing and responding to crisis. The following online trainings are available in MyPath:","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"University-Wide","icon":"","row_content":"<strong>Active Shooter Awareness<\/strong>\r\n\r\nThis online module presents the 3 most important decisions in an Active Shooter situation; it also explains the difference between a lockdown and a lockout, as well as between a dynamic incident and a static incident (26 minutes).\r\n\r\nThis training is also offered as a one-hour live staff development opportunity. Details for these sessions, including location dates, times, and registration, are in\u00a0<a href=\"http:\/\/mypath.rochester.edu\/\">MyPath<\/a>.\r\n\r\n<strong>EHS Emergency Preparedness &amp; Incident Command<\/strong>\r\n\r\nThis module presents information about emergency preparedness guidance which you can use at work and at home. It will explain what Incident Command is, how it works, and how the University uses Incident Command to manage emergencies. It will provide guidance for how to respond in an emergency situation and direct learners to resources for any questions about emergency preparedness. (10 minutes)","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Medical Center","icon":"","row_content":"<strong>Crisis Prevention Institute (CPI)<\/strong>\r\n\r\nCPI training provides de-escalation techniques and behavior management strategies to support a culture of safety.\u00a0<em>Assigned to all clinically-facing faculty and staff.<\/em>\r\n\r\n<strong>Hazard Assessment Tool<\/strong>\r\n\r\nThis tool has been designed to determine an employee\u2019s required Environmental Health &amp; Safety (EH&amp;S) safety training, based on hazardous materials, processes and equipment that are present in the workplace or used as part of a job. (15 minutes)\r\n\r\n<strong>Potential Violence Identification and Response<\/strong>\r\n\r\nAnnual required training that provides an overview on workplace violence, de-escalating potential violence, firearms\/weapons, and active shooter response. (10 minutes)\r\n\r\n<strong>Response to Active Violence in a Healthcare Setting<\/strong>\r\n\r\nThis online training video presents run, hide, fight and other best practices for keeping health care employees safe during an active violence incident. (15 minutes) Note: for an in-person training on this topic for your department, please submit a\u00a0<a href=\"https:\/\/www.rochester.edu\/public-safety\/services\/training\/\">request<\/a>\u00a0to the Department of Public Safety.\r\n\r\n<strong>SMH Policy 4.5: Emergency Management Program<\/strong>\r\n\r\nAvailable in\u00a0<a href=\"https:\/\/urmc-smh.policystat.com\/\">PolicyStat<\/a>, the SMH Emergency Management Program includes Goals, Objectives, Capabilities, Effectiveness and Evaluation.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Community-Wide","icon":"","row_content":"<strong>Cardiopulmonary Resuscitation Training Initiative Provides Lifesaving Resuscitation Skills for All<\/strong>\r\n\r\nMake every second count when someone experiences sudden cardiac arrest. Knowing what to do in such a situation can save a life. Similarly, someone nearby may possess the skills to save your life as well. By understanding how to perform cardiopulmonary resuscitation (CPR) or operate an automated external defibrillator (AED) correctly, we can enhance survival rates and improve outcomes for cardiac arrest victims. That\u2019s why the Learning and Development team is leading a dedicated group of individuals to develop a comprehensive plan aimed at increasing CPR resources and training for both University employees and the Rochester community.\r\n\r\nWe strive to expand training opportunities by providing access for non-healthcare individuals and groups in the community through the Learning and Development American Heart Association (AHA) Training Center. Achieving success in this initiative would generate momentum to extend the program\u2019s reach into the community, thereby improving outcomes for cardiac arrest patients due to increased bystander CPR.\r\n\r\nTo register yourself or your team for CPR training\/CPR Kiosk, please complete the\u00a0<a href=\"https:\/\/www.rochester.edu\/human-resources\/professional-success\/staff-training\/cpr-training-form\/\">training request form<\/a>.","accordion_anchor":""}]},{"acf_fc_layout":"accordion_new","anchor_id":"culture-safety","classes":"","title":"<h2 id=\"heading-6\">Required culture and safety courses for incumbent faculty and staff*<\/h2>","description":"*Additional education may be required for certain divisions, departments and roles.","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"2026","icon":"","row_content":"<b>University (Non-Medical Center):<\/b>\r\n<ul>\r\n \t<li>Harassment Prevention Training (2026-2027) \u2013 launch July due October<\/li>\r\n<\/ul>\r\n<b>Medical Center:<\/b>\r\n<ul>\r\n \t<li>Annual Mandatory In-Service (AMI) Education with Questionnaire\u00a0<span class=\"error\">[All Employee]<\/span>\u00a0(2026) \u2013 launch January due June 30th\r\n<ul>\r\n \t<li>Conduct at Work \u2013 12 Topics<\/li>\r\n \t<li>Healthcare Environment \u2013 12 Topics<\/li>\r\n \t<li>Workplace Safety \u2013 9 Topics<\/li>\r\n \t<li><a class=\"external-link\" title=\"Follow link\" href=\"https:\/\/www.urmc.rochester.edu\/quality\/safety-performance-improvement-education\" target=\"_blank\" rel=\"nofollow noopener\">Abridged RISE Assessment<\/a>\u00a0\u2013 Survey<\/li>\r\n \t<li>Clinical Mandatory In-Service Education (2026) based on role<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Harassment Prevention Training (2026-2026) \u2013 launch July due October<\/li>\r\n \t<li><a class=\"external-link\" title=\"Follow link\" href=\"https:\/\/uofr.sharepoint.com\/sites\/URMedicineNursing\/smh\/profdev\/Lists\/Mandatory%20Education\/Umbraco%20View.aspx\" target=\"_blank\" rel=\"nofollow noopener\"><b>Nursing Core Mandatory Education Courses<\/b><\/a>\u00a0(list does not include service\/unit education)<\/li>\r\n<\/ul>","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"2025","icon":"","row_content":"<strong>University (Non-Medical Center):<\/strong>\r\n<ul>\r\n \t<li>University Conduct at Work (2025) \u2013 launch November due Jan 31, 2026\r\n<ul>\r\n \t<li>Code of Conduct<\/li>\r\n \t<li>Acceptable Use of Information Technology and Resources<\/li>\r\n \t<li>Confidentiality Statement<\/li>\r\n \t<li>Information Security<\/li>\r\n \t<li>Minimum Standards for Programs for Minors<\/li>\r\n \t<li><a href=\"https:\/\/tech.rochester.edu\/policy\/\">IT Policies and Questions<\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n \t<li>Harassment Prevention Training (2025-2026) \u2013 launch July due October<\/li>\r\n<\/ul>\r\n<ul>\r\n \t<li>\r\n<ul>\r\n \t<li>Culture of Civility: Creating a Harassment-Free Workplace<\/li>\r\n \t<li>Title IX Prohibitions and Protections for UR Community Members (2025)<\/li>\r\n \t<li><a href=\"https:\/\/www.rochester.edu\/diversity\/education-training\/sexual-harassment-prevention\/\">Frequently Asked Questions<\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<strong>Medical Center:<\/strong>\r\n<ul>\r\n \t<li>Annual Mandatory In-Service (AMI) Education with Questionnaire [All Employee] (2025) \u2013 launch February due June\r\n<ul>\r\n \t<li>Conduct at Work \u2013 13 Topics<\/li>\r\n \t<li>Healthcare Environment \u2013 12 Topics<\/li>\r\n \t<li>Workplace Safety \u2013 9 Topics<\/li>\r\n \t<li>Clinical Mandatory In-Service Education (2025) based on role<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n \t<li>Harassment Prevention Training (2025-2026) \u2013 launch July due October<\/li>\r\n<\/ul>\r\n<ul>\r\n \t<li>\r\n<ul>\r\n \t<li>Culture of Civility: Creating a Harassment-Free Workplace<\/li>\r\n \t<li>Title IX Prohibitions and Protections for UR Community Members (2025)<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><a href=\"https:\/\/uofr.sharepoint.com\/sites\/URMedicineNursing\/smh\/profdev\/Lists\/Mandatory%20Education\/Umbraco%20View.aspx\">Nursing Core Mandatory Education Courses<\/a>\u00a0(list does not include service\/unit education)<\/li>\r\n<\/ul>","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"2024","icon":"","row_content":"<strong>University (Non-Medical Center):<\/strong>\r\n<ul>\r\n \t<li>NYS Sexual Harassment Prevention Training (2024-2025)<\/li>\r\n<\/ul>\r\n<strong>Medical Center:<\/strong>\r\n<ul>\r\n \t<li>NYS Sexual Harassment Prevention Training (2024-2025)<\/li>\r\n \t<li>Annual Mandatory In-Service Education with Questionnaire [All Employee] (2024)<\/li>\r\n \t<li>Clinical Mandatory In-Service Education (2024) based on role<\/li>\r\n \t<li><a href=\"https:\/\/uofr.sharepoint.com\/sites\/URMedicineNursing\/smh\/profdev\/Lists\/Mandatory%20Education\/Umbraco%20View.aspx\">Nursing Core Mandatory Education Courses<\/a>\u00a0(list does not include service\/unit education)<\/li>\r\n<\/ul>","accordion_anchor":""}]}]},"yoast_head":"<title>Staff Training | 糖心传媒 Office of Human Resources<\/title>\n<meta name=\"description\" content=\"Training and career development opportunities for 糖心传媒 staff at all levels. 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